LINE is a popular instant messaging app with an extremely high market share and penetration rate in Taiwan, making it an indispensable digital platform in daily life. It offers free text and voice messaging, as well as video calling features. The general public in Taiwan frequently uses LINE for communication in daily life, at the workplace, and even for merchant services. If you study, work, and live in Taiwan, using the LINE App in Taiwan is indispensable for you.

How to register a LINE account?

First, you need to install the LINE application (Apple, Google) on your mobile phone. After launching the app, click “Sign up,” enter your country and phone number, confirm the Terms of Service and Privacy Policy, and then send. A verification code will be sent to your phone via SMS. After entering the verification code, click “Sign up,” set your name, profile picture, and password. Once completed, confirm whether you want to add friends using your phone’s contacts.

How to add friends?

Scanning a QR Code

Click “掃描行動條碼圖示” on the right side of the search bar on the Home or Chats tab to open the scanner, or select “Show QR code.”

Next, you can scan the other person’s QR code. Once the scan is complete, click “Add.”

Alternatively, you can have the other person scan your QR code, then return to the app’s “Home” tab → “加入好友圖示” → and add them as a friend from the “People you may know” list.

Adding a friend by searching their phone number

On the Home tab, click “加入好友圖示“, click “Search” → select “Phone number” → select the country, enter the phone number, and click “搜尋圖示“.

Adding a friend by searching their LINE ID

On the Home tab, click “加入好友圖示“, click “Search” → select “ID” → enter your friend’s ID, and click “搜尋圖示“.

Once you have successfully added a friend, you can send messages to them in the chat room. Besides text messages, you can also send stickers, photos, videos, voice messages, location information, etc.; you can also call your friends.

You can select the friend you want to call from the friends list on the Home tab and choose “Voice call” or “Video call”; or click “通話圖示” at the top right of the chat room screen > “Voice call” or “Video call.”

Can I use my LINE account on different devices?

The device (mobile phone or tablet) used to register the account is the primary device. You can add other secondary devices (computer, mobile phone, tablet).

You can log in to a secondary device through different methods, including:

Login MethodiPadAndroidComputer
Email AccountOpen LINE, click “Log in with another method” → “Log in with email address” → enter your set email and password.Open LINE, click “Log in” → select “Additional device” → “OK” → “Log in with email address” → enter your set email and password.Open LINE → directly enter your set email and password.
QR CodeOpen LINE, click “Log in with another method” → open the “QR code scanner” on the primary device → scan the QR code displayed on the iPad’s LINE → confirm on the primary device to complete login.Open LINE, click “Log in” → select “Additional device” → “OK” → open the “QR code scanner” on the primary device → scan the QR code displayed on the additional device’s LINE → confirm on the primary device to complete login.Open LINE → open the “QR code scanner” on the primary device → scan the QR code displayed on the computer’s LINE → confirm on the primary device to complete login.

How to open the “QR code scanner” on the primary device (the phone used to register the account):

  • Open from the search bar: Click the “掃描行動條碼圖示” icon on the right side of the search bar on the Home or Chats tab to open the QR code scanner.

  • Open from the Add Friend page: Click the “加入好友圖示” icon on the Home tab, then click the QR code icon at the top to open the QR code scanner.

Will I still have my past chat history if I change phones? How do I back it up?

LINE chat histories are stored within the LINE app on the user’s device. Therefore, when changing to a new device or changing the device type, requiring a reinstallation of the LINE app, the chat history will be lost. If you want to restore your past chat history after reinstalling, you must back it up beforehand.

Preparation

  • iOS: Confirm that iCloud Drive is turned on and that there is sufficient storage space in iCloud Drive.

  • Android: Confirm that Google Drive is turned on and that there is sufficient storage space in Google Drive.

Operating Procedures

Backup MethodiOSAndroid
Manual

On the Home tab, click the Settings icon “設定圖示” → Account transfer and backup → Back up chat history → select “Back up now”, and close only when finished.

※ Pay attention to iCloud backup network settings.

On the Home tab, click the Settings icon “設定圖示” → Account transfer and backup → Back up chat history → select “Back up now”, and close only when finished.
AutomaticOn the Home tab, click the Settings icon “設定圖示” → Account transfer and backup → Back up chat history → select “Backup frequency” to set it up.On the Home tab, click the Settings icon “設定圖示” → Account transfer and backup → Back up chat history → select “Backup frequency” → turn on “Auto-backup” and select the backup frequency.

What should I do if my phone is lost or my account is hacked? Do I need to bind everything? What can I do?

  • Check basic settings

Open LINE on your phone → Home → Gear icon at the top right (Settings) → Account

Confirm that the following items are set up or bound:

  • Phone number (Must be a valid number that can receive SMS verification codes. For example, it cannot be a prepaid card that hasn’t been topped up in a long time, as the number will be taken back by the telecom company).

  • Email address (Must be an email you can still log into to receive messages, otherwise you will have no backup plan if you forget your password).

  • Password

  • Apple or Google account (Both or at least one. After binding, it will display “Unlink,” which means the binding is successful).

What is LINE Pay? How to bind it?

“LINE Pay” is a mobile payment service provided by LINE, allowing users to easily make payments at LINE Pay partner stores.

If you have completed your LINE account registration, you can click “Wallet” in the APP → select “Register Now” → read and agree to the Terms of Service, then click “Sign up” → set your LINE Pay password.

After registration is complete, you can bind a credit card (limited to VISA, MasterCard, and JCB), and you will be able to pay via LINE Pay in the future.

Click “Wallet” → select “LINE Pay” → click “Register a credit/debit card”

Fill in the credit card details in order: card number, expiration date, security code, and the name on the credit card.

After filling them in, the “Register” button at the bottom will turn green. Click it and enter your LINE Pay password → the system will require identity verification → if there are no issues, it will show that the card has been successfully bound.

※ There will be a NT$0 test transaction during binding, but you will not actually be charged.

How to make a payment via LINE Pay?

After opening the LINE app, click “Wallet” → select “LINE Pay” → select “My Code” or “Scan” → provide the barcode to the clerk or kiosk to scan for payment; or scan the store’s payment code and enter the amount to pay (usually the store will be given a chance to confirm again).

※ Some convenience stores do not support certain credit cards.

What is 1955 E-LINE?

This is an account established by the Ministry of Labor specifically to provide promotional information to migrant workers in Taiwan. It can be used to query information related to working and living in Taiwan, employment permit information, a medical map for migrant workers, and live online customer service. It will also periodically provide reminders on the latest regulations and lifestyle information.

Click the links below to add:

English version: https://lin.ee/jap3WmC

Indonesian version: https://lin.ee/CP0lzIK

Vietnamese version: https://lin.ee/GOrGlZI

Thai version: https://lin.ee/c0fW2nc

In addition, migrant workers can bind the “Personalized Push Notification Service” through 1955 E-LINE. Open the chat room and click “Migrant Worker LINE Binding” in the menu at the bottom. Once bound, you will receive:

  • Notification before the expiration of the employment period.

  • Reminder of the resident certificate (ARC) expiration date.

  • Notifications related to the employment permit: permission/revocation/non-permission, etc.

  • Immediate notification if your employer reports you as missing.

  • Notifications and reminders about your rights during a transfer of employer or while waiting to return to your home country.


Mga Pangunahing Tips sa LINE App sa Taiwan: Pag-set Up, Pag-backup, at 1955 E-LINE

Ang LINE ay isang sikat na instant messaging app na may napakataas na market share at penetration rate sa Taiwan, kaya isa itong mahalagang digital platform sa pang-araw-araw na buhay. Nag-aalok ito ng libreng pagpapadala ng mga text at voice message, pati na rin ang mga video call. Ang pangkalahatang publiko sa Taiwan ay madalas na gumagamit ng LINE para sa komunikasyon sa pang-araw-araw na buhay, sa trabaho, at maging sa mga serbisyo ng negosyo. Kung ikaw ay nag-aaral, nagtatrabaho, at naninirahan dito, ang mga kaalaman tungkol sa LINE App sa Taiwan ay napakahalaga para sa iyo.

Paano magrehistro ng LINE account?

Una, kailangan mong i-install ang LINE application (Apple, Google) sa iyong mobile phone. Pagkatapos buksan ang app, i-click ang “Sign up” (Magrehistro ng bagong account), ilagay ang iyong bansa at numero ng telepono, kumpirmahin ang Terms of Service at Privacy Policy, at pagkatapos ay ipadala. Isang verification code ang ipapadala sa iyong telepono sa pamamagitan ng SMS. Pagkatapos ilagay ang verification code, i-click ang “Sign up”, i-set ang iyong pangalan at profile picture, at i-set ang iyong password. Kapag tapos na, kumpirmahin kung gusto mong magdagdag ng mga kaibigan gamit ang contacts ng iyong telepono.

Paano magdagdag ng kaibigan (Add friends)?

Pag-scan ng QR Code

Sa Home tab o sa listahan ng chat, i-click ang “掃描行動條碼圖示” sa kanang bahagi ng search bar upang buksan ang scanner, o piliin ang “Show QR code”.

Susunod, maaari mo nang i-scan ang QR code ng kabilang partido. Pagkatapos ma-scan, i-click ang “Add”.

Maaari ring i-scan ng kabilang partido ang iyong QR code, pagkatapos ay bumalik ka sa “Home” ng app → “加入好友圖示” → at idagdag ang tao bilang kaibigan mula sa listahan ng “People you may know” (Mga taong maaaring kilala mo).

Pagdaragdag ng kaibigan sa pamamagitan ng paghahanap ng numero ng telepono

Sa Home tab, i-click ang “加入好友圖示“, i-click ang “Search” → piliin ang “Phone number” → piliin ang bansa at ilagay ang numero ng telepono, i-click ang “搜尋圖示“.

Pagdaragdag ng kaibigan sa pamamagitan ng paghahanap ng LINE ID

Sa Home tab, i-click ang “加入好友圖示“, i-click ang “Search” → piliin ang “ID” → ilagay ang ID ng kaibigan, i-click ang “搜尋圖示“.

Kapag matagumpay ka nang nakapagdagdag ng kaibigan, maaari ka nang magpadala ng mensahe sa kanila sa chat room. Bukod sa mga text message, maaari ka ring magpadala ng mga sticker, larawan, video, voice message, impormasyon ng lokasyon, at iba pa; maaari mo ring tawagan ang iyong mga kaibigan.

Maaari mong piliin ang kaibigang gusto mong tawagan mula sa listahan ng mga kaibigan sa Home tab at piliin ang “Voice call” o “Video call”; o i-click ang “通話圖示” sa kanang itaas ng screen ng chat room > “Voice call” o “Video call”.

Maaari ko bang gamitin ang aking LINE account sa iba’t ibang device?

Ang device (mobile phone o tablet) na ginamit sa pagpaparehistro ng account ang pangunahing device (primary device). Maaari kang magdagdag ng iba pang karagdagang device (computer, mobile phone, tablet).

Maaari kang mag-log in sa isang karagdagang device sa pamamagitan ng iba’t ibang paraan, kabilang ang:

Paraan ng Pag-log IniPadAndroidComputer
Email AccountBuksan ang LINE, i-click ang “Log in with another method” → “Log in with email address” → ilagay ang itinakdang email at password.Buksan ang LINE, i-click ang “Log in” → piliin ang “Additional device” → “OK” → “Log in with email address” → ilagay ang itinakdang email at password.Buksan ang LINE → direktang ilagay ang itinakdang email at password.
QR CodeBuksan ang LINE, i-click ang “Log in with another method” → buksan ang “QR code scanner” sa pangunahing device → i-scan ang QR code na ipinapakita sa LINE ng iPad → kumpirmahin sa pangunahing device para makumpleto ang pag-log in.Buksan ang LINE, i-click ang “Log in” → piliin ang “Additional device” → “OK” → buksan ang “QR code scanner” sa pangunahing device → i-scan ang QR code na ipinapakita sa LINE ng karagdagang device → kumpirmahin sa pangunahing device para makumpleto ang pag-log in.Buksan ang LINE → buksan ang “QR code scanner” sa pangunahing device → i-scan ang QR code na ipinapakita sa LINE ng computer → kumpirmahin sa pangunahing device para makumpleto ang pag-log in.

Paano buksan ang “QR code scanner” sa pangunahing device (ang teleponong ginamit sa pagpaparehistro ng account):

  • Buksan mula sa search bar: I-click ang icon na “掃描行動條碼圖示” sa kanang bahagi ng search bar ng Home o Chat tab upang mabuksan ang QR code scanner.

  • Buksan mula sa Add Friend page: I-click ang icon na “加入好友圖示” sa Home tab, pagkatapos ay i-click ang QR code icon sa itaas upang mabuksan ang QR code scanner.

Mananatili ba ang aking mga nakaraang chat history (mga mensahe) kung magpapalit ako ng telepono? Paano mag-backup?

Ang mga chat history ng LINE ay nakaimbak sa loob ng LINE app sa device ng user, kaya kapag nagpalit ng bagong device o nagbago ng uri ng device at kinakailangang i-install muli ang LINE app, mawawala ang mga chat history. Kung gusto mong maibalik ang mga nakaraang chat history pagkatapos muling i-install, kailangan mo munang mag-backup (back up).

Paghahanda

  • iOS: Kumpirmahin na nakabukas ang iCloud Drive at may sapat na storage space sa iCloud Drive.

  • Android: Kumpirmahin na nakabukas ang Google Drive at may sapat na storage space sa Google Drive.

Mga Hakbang sa Pag-operate

Paraan ng Pag-backupiOSAndroid
Manual

Sa Home tab, i-click ang settings icon na “設定圖示” → Account transfer and backup → Back up chat history → piliin ang “Back up now”, at isara lamang kapag tapos na.


※ Bigyang-pansin ang network settings ng iCloud backup.

Sa Home tab, i-click ang settings icon na “設定圖示” → Account transfer and backup → Back up chat history → piliin ang “Back up now”, at isara lamang kapag tapos na.
Awtomatiko (Automatic)Sa Home tab, i-click ang settings icon na “設定圖示” → Account transfer and backup → Back up chat history → piliin ang “Backup frequency” upang i-set up ito.Sa Home tab, i-click ang settings icon na “設定圖示” → Account transfer and backup → Back up chat history → piliin ang “Backup frequency” → i-on ang “Auto-backup”, at piliin ang dalas ng pag-backup.

Ano ang dapat kong gawin kung mawala ang aking telepono o ma-hack ang aking account? Kailangan ko ba ng kumpletong account binding? Ano ang maaari kong gawin?

  • Suriin ang mga pangunahing setting (Basic settings)

Sa iyong telepono, buksan ang LINE → Home → icon ng gear sa kanang itaas (Settings) → Account (Aking account)

Kumpirmahin kung naka-set o naka-bind ang mga sumusunod na item:

  • Phone number (Numero ng telepono): Dapat ay valid na numero na nakakatanggap ng SMS verification code. Halimbawa, hindi ito maaaring isang prepaid card na matagal nang hindi nalo-loadan, dahil babawiin ng kumpanya ng telekomunikasyon ang numero.

  • Email address: Dapat ay isang email na maaari mo pang ma-log in upang makatanggap ng mensahe, kung hindi ay wala kang magiging backup plan kung makalimutan mo ang iyong password.

  • Password

  • Apple o Google account: Pareho o kahit isa sa mga ito. Kapag naka-bind na, ipapakita nito ang “Unlink” o Kanselahin ang pag-sync, na nangangahulugang matagumpay ang pag-bind.

Ano naman ang LINE Pay? Paano ito i-bind?

Ang “LINE Pay” ay isang mobile payment service na ibinibigay ng LINE, na nagpapahintulot sa mga user na madaling makapagbayad sa mga partner na tindahan ng LINE Pay.

Kung nakumpleto mo na ang pagrehistro ng iyong LINE account, maaari mong i-click ang “Wallet” sa APP → piliin ang “Register Now” → basahin at sumang-ayon sa Terms of Service, pagkatapos ay i-click ang “Sign up” → i-set ang iyong LINE Pay password.

Pagkatapos makumpleto ang pagpaparehistro, maaari kang mag-bind ng credit card (limitado sa VISA, MasterCard, at JCB), at makakapagbayad ka na gamit ang LINE Pay sa hinaharap.

I-click ang “Wallet” → piliin ang “LINE Pay” → i-click ang “Register a credit/debit card”

Punan nang sunud-sunod ang mga detalye ng credit card: card number, expiration date, security code, at ang pangalan sa credit card.

Pagkatapos punan, ang button na “Register” sa ibaba ay magiging berde. I-click ito at ilagay ang iyong LINE Pay password → hihingi ang system ng identity verification → kung walang problema, ipapakita nito na matagumpay nang na-bind ang card.

※ Magkakaroon ng NT$0 test transaction sa panahon ng pag-bind, ngunit hindi ka talaga sisingilin.

Paano magbayad gamit ang LINE Pay?

Pagkatapos buksan ang LINE app, i-click ang “Wallet” → piliin ang “LINE Pay” → piliin ang “My Code” o “Scan” → ibigay ang barcode sa clerk o sa makina para ma-scan at makapagbayad; o i-scan ang payment code ng tindahan, at ilagay ang halagang babayaran (karaniwang bibigyan ulit ng pagkakataon ang tindahan para kumpirmahin).

※ May ilang convenience store na hindi tumatanggap ng mga partikular na credit card.

Ano ang 1955 E-LINE?

Ito ay isang account na itinatag ng Ministry of Labor (Labor Department) na partikular na nakalaan upang magbigay ng impormasyong pang-promosyon sa mga migranteng manggagawa (migrant workers) sa Taiwan. Maaari itong gamitin upang maghanap ng impormasyong may kinalaman sa pagtatrabaho at pamumuhay sa Taiwan, impormasyon sa employment permit, medical map para sa mga migranteng manggagawa, at live online customer service; nagbibigay rin ito paminsan-minsan ng mga paalala sa mga pinakabagong regulasyon at impormasyon sa pamumuhay.

I-click ang mga link sa ibaba upang mag-add:

English version: https://lin.ee/jap3WmC

Indonesian version: https://lin.ee/CP0lzIK

Vietnamese version: https://lin.ee/GOrGlZI

Thai version: https://lin.ee/c0fW2nc

Bilang karagdagan, maaaring i-bind ng mga migranteng manggagawa ang “Personalized Push Notification Service” sa pamamagitan ng 1955 E-LINE. Buksan ang chat room, at i-click ang “Migrant Worker LINE Binding” sa menu sa ibaba. Kapag naka-bind na, makakatanggap ka ng:

  • Abiso bago ang pag-expire ng panahon ng trabaho (employment period).

  • Paalala sa petsa ng pag-expire ng resident certificate (ARC).

  • Mga abisong nauugnay sa employment permit: pag-apruba/pagbawi/hindi pag-apruba, atbp.

  • Agarang abiso kung inireport ka ng iyong employer bilang missing (nawawala).

  • Mga abiso at paalala tungkol sa iyong mga karapatan sa panahon ng paglipat ng employer o habang naghihintay na makauwi sa iyong bansa.