(FWA 2026/06/01)

In the event of a power outage take the following measures

Unplug electronic devices from outlets to prevent them being damaged when power is restored

Use flashlights at night and avoid using candles to reduce the risk of fire

Pay particular attention to elderly family members and infants

Use the refrigerator or freezer as little as possible to maintain their low temperature

Do not consume food or medicine from the refrigerator or freezer that has returned to room temperature or spoiled

Electricity generators should only be used outdoors and away from windows

If you need to take shelter outside your home during a power outage, remember to turn off the main power switch before leaving

If you discover downed power cables or trees that have fallen on power cables, do not approach

In the event of a power outage, check outage information or report itthrough the Taiwan Power Company (Taipower) website.

Alternatively, call the Taipower CustomerService Hotline at 1911.
If you require interpretation services, call the 1955 Hotline.

※If you have any further questions about working, residency, transportation, or daily life in Taiwan, the ITaiwan AI Genie is always at your service.

停電安全事項要注意

停電時請注意以下事項

將插座上的電子用品插頭拔除,避免恢電時造成損壞

夜間照明建議使用手電筒,避免點燃蠟燭,以免引發火災

留意家中長輩及嬰幼兒的狀況

減少開啟冰箱或冷凍庫,以維持低溫

冰箱或冷凍庫內的食物或藥品若已恢復常溫或變質,建議不要食用

發電機只能在室外使用,並應遠離窗戶

若停電時需離開家中避難,記得先關閉電源總開關

若發現掉落電纜線或樹木壓在電纜線上,請勿靠近

若發生停電事故,可利用台電網站查詢停電資訊或通報,也可撥打台灣電力公司客服專線 1911
如需通譯服務請撥打1955專線