(FWA 2025/10/01)
Many APPS offer users “free trials,” but once the trial period ends payments are automatically deducted. Some people believe that deleting the APP prevents such deductions, but that is not the case.
Before using a service first clarify:
•Is there a clause that ensures the automatic continuation of the contract?
•How to cancel a service subscription?
•Does the APP page explain the content of the contract, pricing details and privacy policy?
If you choose not to use the APP, remember to cancel the subscription before the end of the trial period and confirm you did so successfully, to avoid having payments automatically deducted
If you need assistance call the 1950 Consumer Complaints Hotline. If you require interpretation services call the 1955 Hotline
※If you have any further questions about working, residency, transportation, or daily life in Taiwan, the ITaiwan AI Genie is always at your service.
免費試用請留意!記得取消訂閱才不會扣錢
很多APP會提供「免費試用」,但試用期一過就會自動扣款。有些人以為刪掉APP就不會被收費,這是錯誤的觀念!
在使用該服務前請先瞭解:
•有沒有自動續約條款
•要如何取消訂閱服務?
•APP頁面裡是否有說明合約內容、收費細節與隱私權政策
如果不使用,請記得在試用期結束前取消訂閱,並確認取消成功,避免被自動扣錢!
如需協助,請撥打消費者保護專線1950,如需通譯服務請撥打1955