(FWA 2026/04/14)
A:Hurry, it looks like there’s a fire, I’m going to call 119 !
B:Tell the operator “who, what, where, and which items are involved” so they can send help as quickly as possible
A:OK, I will tell them 1.Who I am 2.What has happened 3.Where I am 4.What is burning at the location 5.Whether anyone has been injured
B:That’s right. The clearer you are with the details, the quicker the fire trucks and the ambulances will arrive
Be aware：When calling 119, stay calm and slowly explain who, what, where, and which items are involved, as that maximizes the amount of time available to save lives
If you need interpretation services, call the 1955 Hotline
※If you have any further questions about working, residency, transportation, or daily life in Taiwan, the ITaiwan AI Genie is always at your service.
119報案宣導
A:快點，這裡好像失火了，我要打119！
B:記得跟接線人員說清楚「人、事、地、物」，他們才能快點來幫忙。
A:好，我會說：1.我是誰 2.發生什麼事 3.在哪裡 4.現場燒什麼 5.以及有沒有人受困
B:對，資料說得越清楚，消防車和救護車就能越快到!
提醒您：打119要冷靜，慢慢說清楚 人、事、地、物，
才能爭取救命時間，如需通譯服務請撥打1955專線
